Unless their is an error on our part, damage during delivery or a fault in the print process, unfortunately we cannot accept the return of personalised books. Please be sure you write the required messageexactlyas you want it to appear.
Returns: You have 28 calendar days to return your book from the date you received it. To be eligible for a return, your book must be unused and in the same condition that you received it.
Refunds: Once we receive your returned book, we will inspect it and notify you and, if your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit depending on your card issuer’s policies.
Shipping: You will be responsible for paying for your own shipping costs for returning your book.